From the 1 February 2010 invoices received by NPIA without a valid Purchase Order number will be returned to the supplier.

In December 2009 we started to contact suppliers to advise them that NPIA will be driving compliance to the Home Office Group policy for No PO, No Pay.

As such, only invoices received that can be matched to valid purchase orders will be accepted.

All purchases made by NPIA should only be accepted via approved routes of procurement:

• Orders generated through the NPIA ERP system
• Orders made on valid Government Procurement Card (GPC) in line with the policy for use of GPC

You should not accept an order for goods or services by NPIA without a purchase order unless the good or service fall within one of the following categories.  This list is under constant review and any further changes will be communicated to the supply base by email and this website.

Exceptions List currently covers:

• Utility bills
• Telephone bills
• Contractual accommodation services costs
• Refuse collection
• Fuel cards
• Photocopier rental charges
• Capital works where the contract is managed and payment authorised by Home Office Property General
• Foreign payments
• Travel contracts
• Business rates and council tax (including service charges)
• Payment of legal settlements
• Grants

If you should have any further questions please refer to the FAQ section or if your query has not been suitably addressed under this section please email the No PO No Payment enquiry to the Accounts Payable team:

• For vendors A - K Payables Team 1 
• For vendors L - Z  Payables Team 2