Meeting the challenge of service delivery through continuous improvement
From: 15/03/2010
To: 15/03/2010
Location: NPIA, Ryton on DunsmoreIf you would like to book a place please contact us
Managed by: NPIA Event Team
A one day conference to explore the potential for forces and authorities to apply a variety of business improvement processes to realise efficiencies, increase public satisfaction and to hear about experiences to date.
Overview
The event will include an opportunity to consider how business process improvement programmes have been applied within Forces. It is aimed at senior representatives from Forces and Police Authorities, ACPO teams, Chairs, lead members and Chief Executives. It will also be supported by representatives from government departments.
Speaker Details
The conference will include addresses by:
- David Hanson MP, Minister of State for Policing, Crime and Counter Terrorism
- Deputy Chief Constable David Crompton, ACPO chair of Business Process Improvement ( BPI)
- Deputy Chief Constable Nick Gargan, NPIA
- Dr Robert Arnott, Home Office Value for Money and Productivity Unit
- Jan Berry, Independent Reducing Bureaucracy Advocate
- CHMIC Denis O'Connor
Downloads Available
- Registration Form (128kB Microsoft Word Document)
- DCC Crompton Invite Letter (32kB PDF)
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