Police officers, community support officers and staff

Workforce Planning

The NPIA will help police forces to develop their workforce planning as part of delivering the operational and strategic change needed for greater cost effectiveness. 

Developing a sustainable mixed workforce is fundamental to the continuing delivery of effective policing services. The utilisation of a demand-led approach to assessing future workforce needs can create new opportunities, enabling and encouraging people from all walks of life to get involved in policing.

In a world where the demands on policing are becoming greater, the challenges more diverse and funding is significantly reduced, the need for a different approach to the planning of the workforce is required.

Positive action must be taken now to ensure the workforce is:

  • Matched to demand
  • Equipped for the challenges ahead and
  • As cost effective as possible

Through an effective workforce, police forces will be able to harness public co-operation and build confidence. 

What is Workforce Planning?

Workforce planning is the process of getting the right people, with the right skills, in the right place, at the right time. Within the context of a public service, this widely accepted definition may be extended to encompass the need for optimum value for money, efficiency and productivity.

The NPIA, working with The Work Foundation, recently reviewed workforce planning activity in 13 UK police forces and three external organisations. They found workforce planning across many forces has traditionally been short-term, shaped by finances and the supply of officers and staff. It also found that although comprehensive strategic business planning and analysis of demand exists, it is isolated from workforce planning. 

How we can help.

What would you like to achieve? How we can help you to achieve it...
 I want to understand good workforce planning and make it happen. The Strategic Operational Resource Planning (SORP) model has been endorsed by experts at The Work Foundation and provides the structure and tools to diagnose and deliver improvement opportunities in the workforce.
 I want my force to become more Cost Effective. Effective deployment provides an evidence based demand assessment and re-aligned resource using analysis and rostering technology.
 I want my force to be sustainable.

We can help you assess your operational Resilience for:

  • The known e.g. New Year's Eve
  • The anticipated e.g. major crime
  • The unexpected e.g. foot and mouth outbreak
 I want to re-design business processes and match workforce skills to tasks. We can help you change your workforce mix using an evidence based and externally evaluated approach.
 I want to embed workforce planning knowledge and skills in my force. Our skilled field team will train and support force project teams, and act as critical friends.


You can keep up to date with developments in Workforce Planning by joining the Cost Effectiveness community on POLKA.

Or you can contact the Workforce Planning team by e-mailing Customer Support or calling +44 (0) 203 113 7387.