Resilience

What is Resilience?

Before committing recommendations to the workforce plan, it is important that forces assess the costs, benefits and risks associated with implementation

Any change to the workforce numbers and mix needs to be reviewed in light of its impact on resilience. During consultation with a wide range of stakeholders, resilience within the police service was described as:

"Having the capacity and capability (both internally and through collaboration with partner organisations) to provide appropriate and sustainable response to a range of demands (including typical requirements, predictable and unpredictable incidents) with acceptable parameters of risk whilst optimising quality of service and efficiency."

However, there is no agreed definition of resilience and as a result assessing the impact of changes to the workforce is made exceptionally difficult.

How can we help.

The NPIA has produced two tools to assist forces in assessing and mitigating the resilience risk when planning the workforce. These have been used successfully by Humberside Police. The NPIA are now working with South Yorkshire Police and the findings of  this project will be used to inform workforce planning for the force.

1) The Resilience Assesor

The Resilience Assessor is a guidance framework designed to support Chief Officers and Police Authorities in determining force resilience. The guidance framework asks the force strategic questions so it can critically self-assess its understanding of resources and resilience. The themes dealt with in this framework document are:

  • An understanding of the skills base
  • The resilience of specialist skills
  • Frontline deployment
  • The use of continuity plans to support resilience
  • Agreements for regional support and national aid commitments
  • Staff flexibility and trade union processes

2) The Resilience Indicator
 
This software provides a guide as to how a workforce can cope with the impact of a number of extraordinary events and critical and major incidents of differing scales occurring simultaneously. The tool comprises a comprehensive series of Microsoft Excel spreadsheets that facilitates the manipulation of the Forces' workforce size and mix which can then be tested against a range of operational incidents and events both planned and unplanned, to identify potential areas of risk. 

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Or you can contact the Workforce Planning team by e-mailing Customer Support or calling +44 (0) 113 113 7387.